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Helmets and safe riding

Every Ride scooter carries a helmet on the stem. Here is when it is required, and the habits that matter most on a shared vehicle.

Ride by iPakket

July 27, 2026 · 1 min read

Rider with safety helmet on an iPakket e-scooter beside a Central Park bench

Wearing a helmet is recommended for every rider and required for under-18s. Every Ride by iPakket scooter carries one on the stem, so there is nothing to bring with you.

Before you start

Check the brakes and the tyres from the app’s pre-ride prompt. If anything looks wrong, report it from the app and take another vehicle — a scooter reported as damaged is taken out of service.

While you ride

Signal your turns, keep both hands on the handlebar and give way to pedestrians. Turn signals on the Ride scooter include an audio cue, so the people around you hear the change of direction as well as see it.

Three steps

  1. 01

    Download the app

    Download Ride by iPakket, create your account and add a payment method once.

  2. 02

    Scan the QR code

    The map shows nearby scooters and cars. Scan the QR code on the vehicle to unlock it.

  3. 03

    Scan the QR code and drive off!

    Follow the safety prompts, start your ride and drive off.